{"id":796997,"date":"2023-05-16T10:30:00","date_gmt":"2023-05-16T08:30:00","guid":{"rendered":"https:\/\/www.tomshardware.fr\/?p=796997"},"modified":"2023-06-22T18:26:47","modified_gmt":"2023-06-22T16:26:47","slug":"affaire-des-bios-am5-pour-mettre-fin-a-la-controverse-asus-etend-sa-politique-de-garantie","status":"publish","type":"post","link":"https:\/\/www.tomshardware.fr\/affaire-des-bios-am5-pour-mettre-fin-a-la-controverse-asus-etend-sa-politique-de-garantie\/","title":{"rendered":"Affaire des BIOS AM5 : pour mettre fin \u00e0 la controverse, Asus \u00e9tend sa politique de garantie"},"content":{"rendered":"\n<p>Dans <a href=\"https:\/\/www.tomshardware.fr\/plusieurs-ryzen-7000x3d-partent-en-fumee-asus-met-en-cause-expo\/\">l\u2019affaire des Ryzen 7000X3D partis en fum\u00e9e<\/a>, les configurations reposant sur une carte m\u00e8re Asus ont majoritairement fait l\u2019objet des premiers rapports. L\u2019entreprise avait pour sa part mis en cause la technologie EXPO d\u2019overclocking automatique de la m\u00e9moire vive. Le fin de mot de cette histoire\u00a0: un survoltage du SoC entra\u00eenait des d\u00e9faillances. Les <a href=\"https:\/\/www.tomshardware.fr\/ryzen-7000x3d-des-mises-a-jour-bios-pour-reduire-les-tensions-et-ainsi-eviter-aux-cpu-de-bruler\/\">mises \u00e0 jour BIOS ont donc limit\u00e9 les tensions<\/a>. La gestion d\u2019Asus a toutefois \u00e9t\u00e9 critiqu\u00e9e par de nombreux utilisateurs, ainsi que des Youtubeurs c\u00e9l\u00e8bres (Gamers Nexus notamment). Pour tenter de redorer son image de marque, l\u2019entreprise a publi\u00e9 un communiqu\u00e9 dans lequel elle annonce qu\u2019elle couvrira tous les dommages caus\u00e9s par les BIOS b\u00eata ainsi que par l\u2019overclocking m\u00e9moire.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"responsive-container embed-youtube-com\"><iframe title=\"Scumbag ASUS: Overvolting CPUs &amp; Screwing the Customer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/cbGfc-JBxlY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p>Comme indiqu\u00e9 ci-dessus, Asus n\u2019a pas \u00e9t\u00e9 irr\u00e9prochable dans cette affaire. Selon Gamers Nexus, la soci\u00e9t\u00e9 a par exemple publi\u00e9 des r\u00e9visions priv\u00e9es du code AGESA en guise de mises \u00e0 jour BIOS \u2013 donc en principe non destin\u00e9es \u00e0 un usage public \u2013, bogu\u00e9es et non test\u00e9es, qui fixaient des tensions dangereuses pour les Ryzen 7000. En outre, Asus aurait supprim\u00e9 d&#8217;anciennes mises \u00e0 jour BIOS sur les pages de support de ses cartes m\u00e8res sans pr\u00e9venir les utilisateurs de ces changements. Pour prendre un cas pr\u00e9cis, Gamers Nexus accuse par exemple Asus d\u2019avoir propos\u00e9 un BIOS pour la Crosshair X670E Extreme annulant la garantie de cette carte m\u00e8re.<\/p>\n\n\n\n<p><strong>\u00c0 lire &gt; <a href=\"https:\/\/www.tomshardware.fr\/processeurs-amd-ryzen-8000-granite-ridge-passage-au-3-nm-et-cest-tout\/\">Processeurs AMD Ryzen 8000 Granite Ridge : passage au 3 nm, et c\u2019est tout ?<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Le message adress\u00e9 par Asus<\/h2>\n\n\n\n<p>Afin de mettre fin \u00e0 la controverse, Asus a donc pr\u00e9cis\u00e9 que d\u00e9sormais, sa garantie couvrait \u00e0 la fois les BIOS b\u00eata et valid\u00e9s ainsi que l&#8217;overclocking de la m\u00e9moire. Notez que ce changement concerne \u00e9galement l&#8217;overclocking Intel XMP. Jusqu\u2019ici, l&#8217;utilisation des profils XMP\/EXPO \u00e9tait consid\u00e9r\u00e9e comme de l&#8217;overclocking, ce qui signifiait que la garantie \u00e9tait annul\u00e9e en cas de probl\u00e8me. Asus a \u00e9galement rapport\u00e9 que toutes ses mises \u00e0 jour r\u00e9centes du BIOS respectaient les directives d&#8217;AMD en mati\u00e8re de tension pour les processeurs Ryzen 7000.<\/p>\n\n\n\n<p>Voici le message, traduit, publi\u00e9 par la soci\u00e9t\u00e9&nbsp;:<\/p>\n\n\n\n<p>\u00ab\u00a0Nous souhaitons r\u00e9pondre aux inqui\u00e9tudes soulev\u00e9es par nos utilisateurs quant \u00e0 l&#8217;impact des r\u00e9centes mises \u00e0 jour du BIOS sur la garantie des cartes m\u00e8res ASUS AM5 et rassurer nos clients sur le fait que les mises \u00e0 jour b\u00eata et enti\u00e8rement valid\u00e9es du BIOS pour les cartes m\u00e8res ASUS AM5 sont couvertes par la garantie du fabricant d&#8217;origine. Nous souhaitons \u00e9galement confirmer les points suivants :<\/p>\n\n\n\n<p>La garantie des cartes m\u00e8res ASUS AM5 couvre \u00e9galement toutes les configurations de m\u00e9moire AMD EXPO, Intel XMP et DOCP.<br>Toutes les mises \u00e0 jour r\u00e9centes du BIOS suivent les derni\u00e8res directives d&#8217;AMD en mati\u00e8re de tension pour les processeurs AMD Ryzen\u2122 de la s\u00e9rie 7000.<\/p>\n\n\n\n<p>En outre, nous souhaitons r\u00e9it\u00e9rer notre engagement \u00e0 soutenir la plateforme AMD AM5 et nos clients. Pour toute autre question concernant votre carte m\u00e8re ASUS AM5, veuillez contacter notre service client pour obtenir de l&#8217;aide. Nous vous remercions d&#8217;avoir choisi ASUS.&nbsp;\u00bb<\/p>\n\n\n\n<p>Vous trouverez les num\u00e9ros de t\u00e9l\u00e9phone et les liens pour l&#8217;assistance dans plusieurs pays, dont la France, en suivant la source.<\/p>\n\n\n\n<p class=\"has-small-font-size\"><em>Source : <a href=\"https:\/\/www.asus.com\/us\/news\/ihctikmgahafyrib\/\" target=\"_blank\" rel=\"noreferrer noopener\">Asus<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accus\u00e9e d'avoir tr\u00e8s mal g\u00e9r\u00e9 l'affaire des Ryzen 7000X3D partis en fum\u00e9e, l'entreprise a d\u00e9cid\u00e9 d'\u00e9tendre sa garantie aux BIOS b\u00eata ainsi qu'\u00e0 l'overcloking m\u00e9moire. D'ailleurs, ce dernier point couvre les profils EXPO (AMD) mais\u2026<\/p>","protected":false},"author":87,"featured_media":796998,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[487,4074],"tags":[551,533],"hubs":[],"class_list":["post-796997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","category-cartes-meres","tag-amd","tag-asus"],"acf":{"display_mode":"medium-img","post_show_excerpt":true,"post_show_in_home":false,"post_show_summary":false,"post_source":"","hide_sidebar":false,"hide_advertising":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v23.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Affaire des BIOS AM5 : pour mettre fin \u00e0 la controverse, Asus \u00e9tend sa politique de garantie<\/title>\n<meta name=\"description\" content=\"Accus\u00e9e d&#039;avoir tr\u00e8s mal g\u00e9r\u00e9 l&#039;affaire des Ryzen 7000X3D partis en fum\u00e9e, l&#039;entreprise a d\u00e9cid\u00e9 d&#039;\u00e9tendre sa garantie aux BIOS b\u00eata ainsi qu&#039;\u00e0 l&#039;overcloking m\u00e9moire. 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